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Thread: First time shopping for a hearing aid? Your reactions?

  1. #21

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    Quote Originally Posted by prodigyplace View Post
    You can get more information on several beands by looking at their professionals sites.
    Thanks, I've been doing that. But even those websites still seem like they're designed by someone with the intelligence of a fruit fly.

  2. #22

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    Quote Originally Posted by lydia.c View Post
    Thanks, I've been doing that. But even those websites still seem like they're designed by someone with the intelligence of a fruit fly.
    what kind of information are you looking for that you can't find on the manufacturers web site?

  3. #23

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    Oh I can find the info I want from the professional sites. The sites are just poorly designed in that nothing is placed in an intuitive manner. And very few of them offer the ability to select certain models to do a side by side comparison.

  4. #24

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    Quote Originally Posted by lydia.c View Post
    Oh I can find the info I want from the professional sites. The sites are just poorly designed in that nothing is placed in an intuitive manner. And very few of them offer the ability to select certain models to do a side by side comparison.
    Problem is that the companies are designed to work with specialists, and that is still very old school - reps come and take you out to lunch and discuss products.
    Licensed Hearing Instrument Specialist in Kentucky
    Working with Hear in Kentucky - primarily with StarkeyAudibel

  5. #25
    Join Date
    Feb 2012
    Location
    Monterey, California
    Posts
    12

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    I am now wearing my first HA's purchased from Costco; just prior to my Costco appointment in the mail appeared an ad with a 40% off coupon to one of the local Audiologist. I called, explained I already had an appointment with Costco but could I still come in and see what they had to offer. Following the exam she fit me with BTE Agil Pro's and asked how I liked them; I loved them, thinking with the 40% off I could afford them. The price with the coupon was $7700, she said the regular price was over $13,000. No discussion about trial periods, guarantee's, just take them and give them a try. I left!
    March/2012 - Bernafon Chronos 9
    Right Left
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    WRS score right 88% at 70db. Left 80% at 70db

  6. #26

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    That was 40% off MSRP. Some people make the entire industry look bad. Most practices do not operate that way. When I run a special offer or coupon it is off my everyday price, I don't raise my prices to lower them.

  7. #27
    Join Date
    Feb 2012
    Location
    Monterey, California
    Posts
    12

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    Quote Originally Posted by Cosmo View Post
    That was 40% off MSRP. Some people make the entire industry look bad. Most practices do not operate that way. When I run a special offer or coupon it is off my everyday price, I don't raise my prices to lower them.
    I should have asked how many they sold at the $13,000 price, LOL.
    March/2012 - Bernafon Chronos 9
    Right Left
    250 50 45
    500 40 30
    1k 35 30
    2k 65 60
    4k 80 75
    8k 80 75
    WRS score right 88% at 70db. Left 80% at 70db

  8. #28
    Join Date
    Mar 2012
    Location
    Central Kentucky, USA
    Posts
    644

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    Quote Originally Posted by danemom View Post
    I should have asked how many they sold at the $13,000 price, LOL.
    Probably none. I would bet that they always have some promo or coupon that gives a "discount". IMHO...the whole idea of doing this is a complete crock. Why not just set your price at a level that's reasonable and comparable to others in the area and not do this discounting junk?!?!?!

    Nothing makes me more angry than when I hear about people that purchased hearing aids for anything over $7000 (at least in my area).

  9. Default

    Quote Originally Posted by m0t0rcade View Post
    This.

    I tell my patients when they are shopping around, go to the place where you feel most comfortable and more comfortable with your Audiologist or HIS.

    It is nearly impossible for patients to shop around for hearing aids, that is why I say this. If I say, "I think this is the best set of hearing aids for you, they are $5,000 for the set." and you go somewhere else and they tell you they have nearly the same thing, but for $3,000 your BS meter should be going off.

    I don't "deal" in my office. I tell you the options, which ones I think would be best for you, and the prices. I'm not going to ask for quotes from other places and then "beat them" by some amount of money. That is ridiculous, IMO.

    However, I do pressure my patients into buying when I think they will benefit my patient. That is the only way I can help them hear better. I am not pressuring them into anything that isn't good for them. And if I am wrong, you always have the trial period to return. And I only have about 3% to 4% returned, so I am not wrong very often.
    That's OK, it's your job to sell hearing aids. It''s my job to get them for the least amount of money I can. I ask for a discount and usually ask again. Before it's over I'll have bought three different pairs from three different locations for three different prices. By the time it's done I'll have the information I should have had from the very beginning, the ability to compare products and service, and warranty and price. That's what I need to make a decision. If that means I have to fork out that much cash and then return what's not working out, then so be it. It's your game, I'm just trying to play it the best I can.

    what kind of information are you looking for that you can't find on the manufacturers web site?
    See what info you can find on Micro Tech Forza. The only info is posted by me on this forum after I bought them and only found with much effort. and it's probably still not accurate. Doc Audio already corrected what the person selling them told me about channels. I think the info on number of programs is still incorrect also. That means they got the battery information right and they had to look that up.

    Now how about information on the particular hardware used to achieve the features and benefits that are advertised. I can say my aids have "advanced audio design" but that's not real info. How about speech-in-noise? Is that hardware? If so what hardware? Is i software? Is it a combination or is it software that was designed for already existing hardware. How does the Speech in noise of a Micro Tech Focus 40 compare that of a ReSound Forza? Is the hardware different? Did the same person design both software programs? Is it designed in house or over seas on contract?

    The industry is in dire need of change. It's technology and it needs to catch up with the way technology is being handled.

    Please don't take me wrong, I've learned more on this site by other users and by members who are concerned professionals then I've learned with a total of 5 appointments with 1 Audiologist, 1 HAS, A dispenser and a Costco person of qualifications unknown. You guys are great but the info on mfgrs sites is lacking substance. What audio chips are usedr? If you ask me what is in my computer, not only can I tell you about each part, I can give you the mfgr, repackager, date of mfgr, and the actual plant location of the facility used to make the part and in some cases where in the wafer the chip came from. That's a little beyond saying High Speed Processor, it's also beyond saying Intel i5 processor. That's not a condemnation of the individual audiologists, it's just an overall observation. There is a generation coming that will demand knowing this stuff. Especially before plunking down $5,000.00.
    Last edited by sho; 04-16-2013 at 04:12 PM. Reason: content
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    5K=70/75

  10. #30
    Join Date
    Mar 2012
    Location
    Central Kentucky, USA
    Posts
    644

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    Problem when you look up hearing aids that are private labeled (say the name of the business instead of the manufacturer) you will run into issues finding specific information because the private label company usually holds onto their data/specs. Now they should have or can get something that tells you what the hearing aid has on it/what it does. Whether to do or not...well it seems they don't in many cases. Perhaps it's because they want to tell you it's the 'same' when it's not and don't want you having detailed information to compare to other products??? That's speculation though.

    I don't usually have brochures...but not because I don't want patients to know what the hearing aid has on it...it's because I don't hand them out very often and they get out-dated before I've had time to hand them all out. I'd much rather print up the information on the spot about the different hearing aids and give to the patient. I don't have to do it often, but when I do, I find that works much better. I review the info and try to draw parallels between the ones they are considering (if there is a parallel) and point out +/- of each one.

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