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Thread: Buyhear- Warranties not honoured by Resound

  1. Default Buyhear- Warranties not honoured by Resound

    Hello all! I was lurking some forums on hearing aids since I'm looking for a nice, inexpensive backup pair for my Altos from Audicus. I came across buyhear.com, and did a search on them and found this article..


    https://www.hearingtracker.com/blog/...ot-be-honored/


    Basically ReSound is saying that because buyhear is not authorized, and because end users are not being seen in an office, any hearing aids you buy through buyhear will not be warrantied.

    Opinions on this? Would you still buy through them? I personally think I'd be better off buying an $800 pair off of EBay in case the aids die and I'm now stuck with a $2500 purchase I can't fix.

  2. #2
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    There's another thread on here about this that generated extensive discussion. Many felt that Resound would not enforce that policy. I emailed Buyhear and did not get a response, but it is interesting that Resound (and now Widex again) is listed on the Buyhear page and claim 3 year manufacturer's warranty.

    Quote Originally Posted by **maplesyrup** View Post
    Hello all! I was lurking some forums on hearing aids since I'm looking for a nice, inexpensive backup pair for my Altos from Audicus. I came across buyhear.com, and did a search on them and found this article..


    https://www.hearingtracker.com/blog/...ot-be-honored/


    Basically ReSound is saying that because buyhear is not authorized, and because end users are not being seen in an office, any hearing aids you buy through buyhear will not be warrantied.

    Opinions on this? Would you still buy through them? I personally think I'd be better off buying an $800 pair off of EBay in case the aids die and I'm now stuck with a $2500 purchase I can't fix.
    .25 .5 1 1.5 2 3.0 4.0 6.0 8.0

    15 15 20 30 30 55 75 90 NR ​KS7
    10 10 20 15 25 35 65 85 95 WRS 100/92@45/40

  3. Default

    The other extensive thread/discussion on this subject has disappeared??

    >>Rockwell - Somebody's Watching Me 1984 w/Michael Jackson vocals in the chorus<<

    Click >>Hidden Content << when your post count=10+ or Use Search for "self programming"
    My Hidden Content , My Wife's Hidden Content

  4. #4
    Join Date
    Nov 2016
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    That's disturbing!

    Quote Originally Posted by pvc View Post
    The other extensive thread/discussion on this subject has disappeared??

    >>Rockwell - Somebody's Watching Me 1984 w/Michael Jackson vocals in the chorus<<

    .25 .5 1 1.5 2 3.0 4.0 6.0 8.0

    15 15 20 30 30 55 75 90 NR ​KS7
    10 10 20 15 25 35 65 85 95 WRS 100/92@45/40

  5. #5

    Default

    The headline now says that warranties MAY not be honored (which is more accurate). I continue to believe that 1) ReSound won't ever enforce this "policy" and that 2) no other HA manufacturers will follow them down this rhetorical rabbit hole.
    Marc

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