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Thread: No hearing instrument detected. Unitron moxi fit 500 + Hi-pro serial

  1. #1

    Default No hearing instrument detected. Unitron moxi fit 500 + Hi-pro serial

    Hello everybody,

    I have an Unitron Moxi fit 500.
    I bought a Hi-pro serial and a Sonion CS44 cable from ebay.
    I have installed Unitron TrueFit 3.4.
    My computer with windows 10 detects well Hi-pro, but when I connect my hearing aid to hi-pro with cs44 cable and I try detect, the result is:"No hearing instrument detected for both sides".
    What can I do? Excuse me for bad language skill.

    Thank you!
    Capture1.jpg
    2.PNG

  2. #2
    Join Date
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    Default

    I'm guessing PVC will soon be here with an answer, but I'm guessing it's not quite the right cable. I know Phonaks don't use the standard CS44 cable and think that might go for Unitron. From what I could find on Unitron's website, it calls for a "Type 4 cable" but have no idea what that means. I think you need to confirm that you have the correct cable and also the correct software. From the troubleshooting guide I found, those are the two things that could cause this error message (other than a faulty cable or loose connection) Good luck!

    Quote Originally Posted by Jozsef View Post
    Hello everybody,

    I have an Unitron Moxi fit 500.
    I bought a Hi-pro serial and a Sonion CS44 cable from ebay.
    I have installed Unitron TrueFit 3.4.
    My computer with windows 10 detects well Hi-pro, but when I connect my hearing aid to hi-pro with cs44 cable and I try detect, the result is:"No hearing instrument detected for both sides".
    What can I do? Excuse me for bad language skill.

    Thank you!
    Capture1.jpg
    2.PNG
    .25 .5 1 1.5 2 3.0 4.0 6.0 8.0

    15 15 20 30 30 55 75 90 NR ​KS7
    10 10 20 15 25 35 65 85 95 WRS 100/92@45/40

  3. #3

    Unhappy

    I found this on Unitron's website http://unitron.com/content/dam/unitr...rogramming.pdf,
    Attachment 1227\
    And from Unitron TrueFit 3.4:
    Attachment 1228
    It's in the list, but does not recognize it.
    Last edited by Jozsef; 05-16-2017 at 11:15 AM.

  4. Default

    MDB is right.
    This cable reference shows the differences. Unitron is in with Phonak. It needs a pin switch.

  5. #5

    Default

    Quote Originally Posted by z10user2 View Post
    MDB is right.
    This cable reference shows the differences. Unitron is in with Phonak. It needs a pin switch.
    Interesting, when I connect hearing aid to hi-pro, it starts, works without battery, just software does not recognize it.
    Where can I do the pin switch?
    Do you mean that? http://www.instructables.com/id/Hear...r-CS44-Oticon/

    Thany you!
    Last edited by Jozsef; 05-16-2017 at 12:29 PM.

  6. Default

    Quote Originally Posted by Jozsef View Post
    Interesting, when I connect hearing aid to hi-pro, it starts, works without battery, just software does not recognize it.
    Where can I do the pin switch?
    Do you mean that? http://www.instructables.com/id/Hear...r-CS44-Oticon/

    Thany you!
    It would seem that cable would do the trick. Or one of pvc's wonderful posts/threads here too.

  7. #7

    Default

    Thank you very much!

  8. #8

    Default

    It works! Thank you MDB, z10user2 and pvc! It is a life saver!

  9. #9
    Join Date
    Nov 2016
    Location
    Central California
    Posts
    555

    Default

    Congratulations!!

    Quote Originally Posted by Jozsef View Post
    It works! Thank you MDB, z10user2 and pvc! It is a life saver!
    .25 .5 1 1.5 2 3.0 4.0 6.0 8.0

    15 15 20 30 30 55 75 90 NR ​KS7
    10 10 20 15 25 35 65 85 95 WRS 100/92@45/40

  10. Default

    Yay! Success.
    Did you get a proper cable or did you hack a cable like pvc's post?

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